Class Status

Partial System Outage

Class Core Application & Services Major Outage

Class Client View Operational

Class Electronic Signature Operational

Class Tax Lodgement - Trust Operational

Class Tax Lodgement - SMSF Operational

ATO Services Operational

Practitioner Lodgment Service Operational

SuperStream Operational

Support Sites Major Outage

Class Marketing Website Operational

Class Training Website Major Outage

Class Support Website Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 30, 2024

Issue with Annual Return and BAS lodgment in Class

Resolved - This incident has been resolved.

Thank you for your patience and understanding.
Oct 30, 12:53 AEDT

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 30, 09:58 AEDT

Update - We are continuing to investigate this issue.
Oct 30, 09:52 AEDT

Investigating - Good morning,

We would like to inform you that we are aware of some clients experiencing issues with the annual return and BAS lodgment on Class. We are actively investigating the matter and will provide an update shortly.

We apologise for any inconvenience this may cause and appreciate your understanding as we work to resolve the issue.

Best regards,
The Class Team
Oct 30, 09:40 AEDT

Oct 29, 2024

No incidents reported.

Oct 28, 2024

No incidents reported.

Oct 27, 2024

No incidents reported.

Oct 26, 2024

No incidents reported.

Oct 25, 2024

No incidents reported.

Oct 24, 2024

No incidents reported.

Oct 23, 2024

No incidents reported.

Oct 22, 2024

No incidents reported.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

October Class Release - Friday (18th October)

Completed - The scheduled maintenance has been completed.
Oct 19, 00:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 17:30 AEDT

Scheduled - Dear Valued Clients,

On Friday, 18th October, from 17:30 to 24:00 AEDT, we will be conducting our monthly release process. This is an essential part of our ongoing efforts to improve Class features and enhance your user experience.

During this release window, Class will remain functional, and you can access the app as usual. However, we do not recommend running Period Updates during this release window. Should you encounter any unexpected issues, please contact Class Support at support@class.com.au.

We appreciate your patience and understanding.

Best regards,
The Class Team
Oct 16, 12:41 AEDT

Oct 18, 2024

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.