Resolved -
      	This incident has been resolved.
        
        
            Oct 22, 11:32 AEDT
        
      
      
        Monitoring -
      	A fix has been implemented and we are monitoring the results.
        
        
            Oct 20, 22:55 AEDT
        
      
      
        Update -
      	We are aware that the Error 500 issue is still ongoing. Our development teams are actively investigating the matter, and additional maintenance is scheduled for this evening to resolve the issue.
        
        
            Oct 20, 16:30 AEDT
        
      
      
        Update -
      	Class maintenance mode is lifted and you should be able to log into Class now.
        
        
            Oct 20, 15:36 AEDT
        
      
      
        Update -
      	Our teams are actively addressing the issue. Next update will be at 3:15 AEDT. Thank you for your patience.
        
        
            Oct 20, 15:07 AEDT
        
      
      
        Update -
      	Dear Valued Clients, 
In order to resolve the error 500 issue, we plan to bring the Class Application under maintenance mode from 2:30pm to 3pm AEDT. Class Applications (including APIs) will be inaccessible during this maintenance mode.
Please save your transactions before 2:30pm and check the transactions you last saved after the maintenance mode is lifted. 
We do apologies for any inconvenience this may have caused. 
Kind regards,
The Class Team
        
        
            Oct 20, 13:59 AEDT
        
      
      
        Investigating -
      	Good morning,
 
We are aware that some Class users may be experiencing error 500 issue when processing in Class. Our development teams are currently investigating the issue, and we will provide further updates as soon as possible.
 
We apologise for any inconvenience this may cause.
 
Kind regards, 
The Class Team
        
        
            Oct 20, 10:36 AEDT