Class Status

Monitoring - A fix has been implemented and we are monitoring the results.
Feb 19, 2026 - 21:52 AEDT

Investigating - Dear Valued Clients,

We are aware that some Class users may be experiencing issues with using custom report merge fields. Our development teams are actively investigating the issue, and we will provide further updates as soon as possible.

The workaround: re‑uploading the same custom report template and then removing and re‑adding the report to the report package has been found to resolve the issue.

We apologise for any inconvenience this may cause.

Kind regards,

The Class Team
Feb 16, 2026 - 13:28 AEDT

Class Core Application & Services Operational

Class Client View Operational

Class Electronic Signature Operational

Virtual mail-room (VMR) Operational

Class Tax Lodgement - SMSF Operational

Class Tax Lodgement - Trust Operational

ATO Services Operational

Practitioner Lodgment Service Operational

SuperStream Operational

Registry Feeds Operational

Automic Operational

Boardroom Operational

Computershare Operational

MUFG Pension & Market Services (formerly Link Market Services) Operational

Support Sites Operational

Class Marketing Website Operational

Class Training Website Operational

Class Support Website Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 20, 2026

Scheduled Maintenance - Thursday 19th of February

Completed - The scheduled maintenance has been completed.
Feb 20, 00:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 18:30 AEDT

Scheduled - Dear Valued Clients,

Please note that the previously scheduled maintenance has been postponed and will now take place from 18:30 to 24:00 AEDT on Thursday, 19th of February.

During this maintenance window, Class will remain functional, and you can access the app as usual. However, we do not recommend running Period Updates during this release window. Should you encounter any unexpected issues, please contact Class Support at support@class.com.au.

We appreciate your patience and understanding.

Best regards,
The Class Team
Feb 19, 07:48 AEDT

Feb 19, 2026

Class scheduled maintenance - Thursday 19th February

Completed - The scheduled maintenance has been completed.
Feb 19, 00:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 18:30 AEDT

Update - We will be undergoing scheduled maintenance during this time.
Feb 18, 17:03 AEDT

Feb 18, 2026

Feb 17, 2026

No incidents reported.

Feb 16, 2026

Feb 15, 2026

No incidents reported.

Feb 14, 2026

February Class Release - Friday 13th of February

Completed - The scheduled maintenance has been completed.
Feb 14, 00:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 18:30 AEDT

Scheduled - Dear Valued Clients,

On Friday, 13th of February, from 18:30 to 24:00 AEDT, we will be conducting our monthly release process. This is an essential part of our ongoing efforts to improve Class features and enhance your user experience.

During this release window, Class will remain functional, and you can access the app as usual. However, we do not recommend running Period Updates during this release window. Should you encounter any unexpected issues, please contact Class Support at support@class.com.au.

We appreciate your patience and understanding.

Best regards,
The Class Team
Feb 11, 13:20 AEDT

Feb 13, 2026

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.