Class Status

All Systems Operational

Class Core Application & Services Operational

Class Client View Operational

Class Electronic Signature Operational

Class Tax Lodgement - Trust Operational

Class Tax Lodgement - SMSF Operational

ATO Services Operational

Practitioner Lodgment Service Operational

SuperStream Operational

Support Sites Operational

Class Marketing Website Operational

Class Training Website Operational

Class Support Website Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

November Class Release - Friday (15th November)

Completed - The scheduled maintenance has been completed.
Nov 16, 00:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 17:30 AEDT

Scheduled - Dear Valued Clients,

On Friday, 15th November, from 17:30 to 24:00 AEDT, we will be conducting our monthly release process. This is an essential part of our ongoing efforts to improve Class features and enhance your user experience.

During this release window, Class will remain functional, and you can access the app as usual. However, we do not recommend running Period Updates during this release window. Should you encounter any unexpected issues, please contact Class Support at support@class.com.au.

We appreciate your patience and understanding.

Best regards,
The Class Team
Nov 13, 09:15 AEDT

Nov 15, 2024

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

Issue with Class MFA code via SMS

Resolved - This incident has been resolved.

Thank you for your patience and understanding.
Nov 8, 06:36 AEDT

Investigating - Dear Valued Clients,

We are currently aware of an issue affecting the SMS service for some clients using SMS for two-factor authentication to log into Class App.

Our technical team is actively working to resolve this matter and will provide an update as soon as possible.

We appreciate your patience and support during this time.

Best regards,
The Class Team
Nov 7, 11:42 AEDT

Nov 7, 2024