Class Status

Service Under Maintenance

Class Core Application & Services Operational

Class Client View Operational

Class Electronic Signature Operational

Class Tax Lodgement - Trust Operational

Class Tax Lodgement - SMSF Operational

ATO Services Operational

Practitioner Lodgment Service Operational

SuperStream Operational

Registry Feeds Under Maintenance

Boardroom Operational

Computershare Under Maintenance

MUFG Pension & Market Services (formerly Link Market Services) Under Maintenance

Support Sites Operational

Class Marketing Website Operational

Class Training Website Operational

Class Support Website Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

Issue with Zip File Downloads in Class App

Resolved - This incident has been resolved.
Mar 27, 12:27 AEDT

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 25, 22:47 AEDT

Identified - Dear valued clients,

We have identified a workaround to download a report package: if you select the Output Type as Combined Report (instead of Individual Selected Reports) in the Summary Tab of the report package, you will be able to run and download the report.

Our team is actively investigating the problem and working urgently to resolve it. We will provide an update as soon as possible.

We apologise for any inconvenience this may cause, and thank you for your patience and understanding.

Kind regards,
The Class Team
Mar 24, 16:42 AEDT

Investigating - Dear valued clients,

We have identified an issue affecting the downloading of ZIP files in certain areas of Class App. As a temporary workaround, if you're downloading report packs, please download each pack separately.

Our team is actively investigating the problem and working urgently to resolve it. We will provide an update as soon as possible.

We apologise for any inconvenience this may cause, and thank you for your patience and understanding.

Kind regards,
The Class Team
Mar 21, 21:44 AEDT

Mar 26, 2025

No incidents reported.

Mar 25, 2025

Mar 24, 2025

Mar 23, 2025

No incidents reported.

Mar 22, 2025

March Class Release - Friday (21/03/2025)

Completed - The scheduled maintenance has been completed.
Mar 22, 00:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 17:30 AEDT

Scheduled - Dear Valued Clients,

On Friday, 21st March, from 17:30 to 24:00 AEDT, we will be conducting our monthly release process. This is an essential part of our ongoing efforts to improve Class features and enhance your user experience.

During this release window, Class will remain functional, and you can access the app as usual. However, we do not recommend running Period Updates during this release window. Should you encounter any unexpected issues, please contact Class Support at support@class.com.au.

We appreciate your patience and understanding.

Best regards,
The Class Team
Mar 19, 12:08 AEDT

Mar 21, 2025

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.