Partial System Outage
Class Core Application & Services ? Major Outage
Class Client View Operational
Class Electronic Signature Operational
Class Tax Lodgement - Trust Operational
Class Tax Lodgement - SMSF Operational
ATO Services Operational
Practitioner Lodgment Service Operational
SuperStream Operational
Support Sites Major Outage
Class Marketing Website ? Operational
Class Training Website ? Major Outage
Class Support Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 30, 2024
Resolved - This incident has been resolved.

Thank you for your patience and understanding.

Oct 30, 12:53 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 30, 09:58 AEDT
Update - We are continuing to investigate this issue.
Oct 30, 09:52 AEDT
Investigating - Good morning,

We would like to inform you that we are aware of some clients experiencing issues with the annual return and BAS lodgment on Class. We are actively investigating the matter and will provide an update shortly.

We apologise for any inconvenience this may cause and appreciate your understanding as we work to resolve the issue.

Best regards,
The Class Team

Oct 30, 09:40 AEDT
Oct 29, 2024

No incidents reported.

Oct 28, 2024

No incidents reported.

Oct 27, 2024

No incidents reported.

Oct 26, 2024

No incidents reported.

Oct 25, 2024

No incidents reported.

Oct 24, 2024

No incidents reported.

Oct 23, 2024

No incidents reported.

Oct 22, 2024

No incidents reported.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024
Completed - The scheduled maintenance has been completed.
Oct 19, 00:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 17:30 AEDT
Scheduled - Dear Valued Clients,

On Friday, 18th October, from 17:30 to 24:00 AEDT, we will be conducting our monthly release process. This is an essential part of our ongoing efforts to improve Class features and enhance your user experience.

During this release window, Class will remain functional, and you can access the app as usual. However, we do not recommend running Period Updates during this release window. Should you encounter any unexpected issues, please contact Class Support at support@class.com.au.

We appreciate your patience and understanding.

Best regards,
The Class Team

Oct 16, 12:41 AEDT
Oct 18, 2024
Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.