Class Status

All Systems Operational

Class Core Application & Services Operational

Class Client View Operational

Class Electronic Signature Operational

Virtual mail-room (VMR) Operational

Class Tax Lodgement - SMSF Operational

Class Tax Lodgement - Trust Operational

ATO Services Operational

Practitioner Lodgment Service Operational

SuperStream Operational

Registry Feeds Operational

Automic Operational

Boardroom Operational

Computershare Operational

MUFG Pension & Market Services (formerly Link Market Services) Operational

Support Sites Operational

Class Marketing Website Operational

Class Training Website Operational

Class Support Website Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 6, 2026

No incidents reported today.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

PIE environment - Scheduled Maintenance - 4th March

Completed - The scheduled maintenance has been completed.
Mar 4, 23:30 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 16:30 AEDT

Scheduled - Dear Valued Clients,

On Wednesday (4th of March ) from 16:30 to 23:30 AEDT, there will be scheduled downtime for Class PIE environment for approximately 7 hours.

We will be using this time to improve our infrastructure and the overall security of our service. During this maintenance window, Class PIE environment will be inaccessible.

Class PIE environment will be available immediately after the 7-hour maintenance window. We appreciate your patience and understanding. If you have questions or concerns, please submit them to Class Support at support@class.com.au

Kind regards
The Class Team
Mar 2, 16:40 AEDT

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

Scheduled Maintenance - Friday 27th February

Completed - The scheduled maintenance has been completed.
Feb 27, 22:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 19:30 AEDT

Scheduled - Dear Valued Clients,

Please be advised that the Class Applications (including APIs) and the Class PIE environment will undergo scheduled maintenance from 7:30PM to 10:00PM on 27th February (AEDT).

During this period, all Class applications and APIs as well as Class PIE environment will be inaccessible as we perform essential infrastructure upgrades to enhance system performance. Services will be available immediately following the maintenance window.

We appreciate your patience and understanding. Should you have any questions or require assistance, please contact Class Support at support@class.com.au.

Best regards,

The Class Team
Feb 23, 12:51 AEDT

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

Issue with Custom Report Merge Fields

Resolved - This incident has been resolved.
Feb 20, 13:04 AEDT

Monitoring - A fix has been implemented and we are monitoring the results.
Feb 19, 21:52 AEDT

Investigating - Dear Valued Clients,

We are aware that some Class users may be experiencing issues with using custom report merge fields. Our development teams are actively investigating the issue, and we will provide further updates as soon as possible.

The workaround: re‑uploading the same custom report template and then removing and re‑adding the report to the report package has been found to resolve the issue.

We apologise for any inconvenience this may cause.

Kind regards,

The Class Team
Feb 16, 13:28 AEDT

Scheduled Maintenance - Thursday 19th of February

Completed - The scheduled maintenance has been completed.
Feb 20, 00:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 18:30 AEDT

Scheduled - Dear Valued Clients,

Please note that the previously scheduled maintenance has been postponed and will now take place from 18:30 to 24:00 AEDT on Thursday, 19th of February.

During this maintenance window, Class will remain functional, and you can access the app as usual. However, we do not recommend running Period Updates during this release window. Should you encounter any unexpected issues, please contact Class Support at support@class.com.au.

We appreciate your patience and understanding.

Best regards,
The Class Team
Feb 19, 07:48 AEDT