Issue with Annual Return and BAS lodgment in Class

Incident Report for Class

Resolved

This incident has been resolved.

Thank you for your patience and understanding.

Posted Oct 30, 2024 - 12:53 AEDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 30, 2024 - 09:58 AEDT

Update

We are continuing to investigate this issue.

Posted Oct 30, 2024 - 09:52 AEDT

Investigating

Good morning,

We would like to inform you that we are aware of some clients experiencing issues with the annual return and BAS lodgment on Class. We are actively investigating the matter and will provide an update shortly.

We apologise for any inconvenience this may cause and appreciate your understanding as we work to resolve the issue.

Best regards,
The Class Team

Posted Oct 30, 2024 - 09:40 AEDT

This incident affected: Class Core Application & Services, Class Electronic Signature, Class Tax Lodgement - Trust, and Class Tax Lodgement - SMSF.